How to Fix Amazing Fields Not Showing in the Trello Desktop App

After the Trello desktop application update 2.13.8-517, some users have experienced Amazing Fields not displaying within the app. This appears to affect a subset of users and is not caused by Amazing Fields configuration. There is a community discussion about this issue. Below are three solutions to try, in order of simplicity.

Fix 1: Use Trello in a web browser

Opening your Trello board in a browser instead of the desktop app resolves this issue 100% of the time. This is the fastest workaround while the underlying desktop app issue is investigated.

Fix 2: Disable and re-enable Amazing Fields

Some users have found that disabling Amazing Fields and then re-enabling it within the desktop app clears the issue. See: How to Remove the Amazing Fields Power-Up from a Trello Board.

Fix 3: Reset local data in the Desktop App

The Trello desktop app has a built-in option to clear cached local data for the app and all Power-Ups:

  1. In the Trello desktop app, go to "Help" > "Reset local data."
  2. Close the Trello desktop app completely.
  3. Relaunch the app and check whether Amazing Fields is now displaying.

Note: Resetting local data clears the app’s cache only. Your Trello boards, cards, and Amazing Fields data are stored on Trello’s servers and will not be affected.

If none of these fixes work, contact support@amazingpowerups.com with details of your operating system, Trello version, and what you have tried.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us