How to Fix Amazing Fields Not Showing or Disappearing

If Amazing Fields is not appearing on your Trello board or card, or if fields are intermittently disappearing, this is usually caused by a temporary network issue between your browser and Trello. Your field data is always safe on the Trello servers, this is a display issue, not a data loss issue.

Fix 1: Refresh the page

The most common fix is a simple browser refresh. Press Ctrl + Shift + R (or Cmd + Shift + R on Mac) for a full hard refresh that bypasses the browser cache. A standard refresh may not be enough in some cases.

Fix 2: Check network access

Some enterprise or corporate networks block connections to app.amazingpowerups.com, which prevents Amazing Fields from loading. If Amazing Fields works at home or on a mobile hotspot but not on your work network, a firewall or content filter is likely blocking it. Contact your IT team and ask them to allow traffic to app.amazingpowerups.com.

Fix 3: Reinstall the Power-Up

If a page refresh does not resolve the issue, try reinstalling Amazing Fields on the affected board:

1. Click "Power-Ups" on the Trello board.
2. Find Amazing Fields, click "Settings", then click "Disable."
3. Go back to Power-Ups and search for Amazing Fields. Click "Add" to reinstall it.

Fix 4: Check Trello’s service status

If none of the above resolves the issue, Trello itself may be experiencing an outage. Check the Trello status page to confirm: trello.status.atlassian.com